ServiceNow

ServiceNow operates corporate venture investment programs backing enterprise software and AI companies. Founded in 2004, the company is the developer of the ServiceNow AI platform, an enterprise platform that connects people, systems, data, and processes to automate workflows across corporate functions. Its investment activity sits alongside a core business built on artificial intelligence, workflow automation, systems integration, and data and process automation.

The platform is applied across four principal enterprise functions: IT, customer service, security, and human resources. Corresponding products automate workflows in each - IT workflow automation, customer service workflow automation, security workflow automation, and HR workflow automation - giving the company direct operational exposure to the same enterprise software categories in which it invests.

Internally, ServiceNow describes a shared commitment it calls the "People Pact," tied to a founding purpose of making work better for people. Stated employee provisions include generous family leave, flexible paid time off, annual learning stipends, competitive retirement benefits, matched charitable donations, and paid volunteer time, alongside programs intended to help people from different backgrounds succeed and an emphasis on career growth and wellbeing.