MSMax Shuchman
Portfolio operations & process leader: automation, systems, and execution for growth-stage teams.
Seattle, Washington, United States
I lead enterprise operations and AI enablement, turning generative AI into practical workflows teams can adopt. Over 10+ years, I have delivered transformation at Harvard Business School and Nike, and through independent AI consulting and education programs. I partner with executive stakeholders to drive enterprise program delivery, operational excellence, and technology adoption. As a FOHE Seattle Chapter Lead, I built partnerships across education institutions and enabled adoption through continuous improvement, measured feedback loops, and training materials used by more than 180 AI facilitators. In prior roles, I implemented systems end to end, including the PMWeb platform and Oracle ERP, and I redesigned reporting workflows to reduce manual work. I led automation initiatives that reduced operational waste by 30%, increased invoicing capacity by more than 75%, and supported leadership with dashboards and planning across $70M+ annual budgets. I also mentor and enable teams, coaching emerging professionals and building scalable playbooks that outlast the project. I am excited to keep pushing measurable outcomes at the intersection of operations, systems, and AI.
Experience
AI Enablement & Operations Consultant
AI Circles & Independent Clients · Full-time
Apr 2025 – Present · 1 yr 3 mths
Help organizations integrate artificial intelligence into everyday operations through implementation strategy, workflow design, team enablement, and organizational change management. Designed AI-powered operational workflows, prompt libraries, and automation systems to streamline day-to-day work across small businesses and nonprofits. Facilitated workshops, executive demonstrations, and office hours to drive cross-functional adoption of generative AI tools, building feedback loops and refining materials used by 180+ AI facilitators.
Program Manager, Operations & Program Delivery
Harvard Business School
Oct 2022 – Feb 2025 · 2 yrs 4 mths
Led enterprise operations and strategic program delivery by partnering with executive stakeholders and cross-functional teams to implement complex operational initiatives at scale. Directed delivery of 10 concurrent enterprise programs, managed timelines and resources across leadership teams, and supported 1,900+ participants annually. Improved operational excellence by redesigning reporting workflows to reduce manual work, and drove process innovation by implementing automation that reduced operational waste by 30% while increasing capacity without additional headcount.
Finance & IT Coordinator, Operations
Harvard Business School
Jul 2021 – Oct 2022 · 1 yr 3 mths
Supported enterprise operations through technology implementation, systems optimization, vendor management, and operational planning. Led the full implementation lifecycle of the PMWeb enterprise platform, from business requirements and workflow design through configuration, user training, go-live, and post-launch adoption. Designed onboarding documentation and training for 40+ operational users while serving as the primary liaison between external vendors and internal operational teams throughout implementation projects.
Finance Operations Analyst
Harvard Business School
Oct 2016 – Jun 2021 · 4 yrs 8 mths
Supported enterprise financial operations and large-scale organizational initiatives across major operational divisions. Led a department-wide Oracle ERP implementation for 400+ employees by coordinating requirements, implementation planning, organizational training, and change management. Designed scalable financial workflows to increase invoicing capacity by 75%+, improve efficiency, and reduce manual work, while supporting leadership with dashboards, reporting frameworks, and planning for $70M+ in annual operating budgets.
Sourcing Analyst
Nike
Jul 2015 – Jun 2016 · 11 mths
Supported enterprise sourcing initiatives across technology, facilities, and professional services through strategic vendor management and cross-functional execution. Managed sourcing efforts across multiple business units by partnering with internal stakeholders and external vendors to optimize procurement strategy. Contributed to 8.9M+ in organizational savings while coordinating sourcing timelines and deliverables.
Education
Harvard Graduate School
Master of Education
Jan 2018 – Present
University of Massachusetts Amherst
Bachelor of Science, Sport Management
University of Massachusetts Amherst
Bachelor of Business Administration, Operations and Information Management
Skills
Languages
English
Full professional proficiency