I am a Chief of Staff with 15+ years of experience serving as a principal’s closest day-to-day partner. I absorb context, anticipate needs, and act on behalf of executives across communications, decisions, and follow-through, moving comfortably between strategic thinking and detailed execution. I have owned high-priority initiatives across marketing, operations, finance, partnerships, and organizational change. My work has surfaced more than $20M in potential run-rate value through GenAI prioritization, improved marketing speed-to-market by 67%, supported an $11M budget-gap resolution, and helped launch initiatives that drove 3x in-store transactions and 11% subscription growth. I bring a structured, AI-native approach to ambiguous problems, executive communications, business cases, and cross-functional coordination. I am particularly effective at turning incomplete threads into clear decisions, aligned teams, and closed loops.
Experience
Chief of Staff to the Chief Marketing Officer (CMO)
VenmoNov 2025 – Present
I own high-priority, undefined initiatives across a 40-person, approximately $200M organization, working directly with the CMO on problems without an existing owner or playbook. I prepare the CMO for board meetings and executive reviews, built the financial model behind an $11M budget gap, and serve as her proxy in cross-functional leadership forums to close loops and drive decisions.
Growth Marketing Operations Lead
VenmoApr 2025 – Nov 2025
I rebuilt a fragmented marketing operations function from scratch across seven teams, improving speed-to-market by 67%. I identified and prioritized GenAI use cases that surfaced more than $20M in potential run-rate value, owned reforecasting and definitions for a $186M OPEX budget, and championed an operating framework that reduced delivery timelines from six weeks to two.
Product & Lifecycle Marketing Manager
PayPalJan 2021 – Apr 2025
I built the business case for a first-of-its-kind Macy’s partnership, driving 3x growth in in-store transactions and a 135% increase in new customers. I led go-to-market strategy for a subscription product from concept through launch, driving 11% growth within eight months, prepared board-ready narratives for the CMO, and pioneered AI-powered personalized offer generation that increased engagement by 25% while reducing implementation time by 19%.
Producer for Marketing & Events
Herbalife NutritionMay 2017 – Dec 2020
I coordinated facilities, construction teams, government officials, and leadership for a $7M, two-floor headquarters renovation supporting approximately 500 employees, delivering the project on schedule. I managed disruption in a live office environment, secured modular workspace for relocated staff, and managed a roughly $9M warehouse-to-gym conversion. I also led contract lifecycle management for construction, interior design, and architecture vendors across 96 global locations.
Senior Art Director
Morris Group InternationalJan 2009 – May 2017
I directed brand strategy and execution across 14 brands, improving NPS by 3% annually over eight years. I increased B2B lead conversion by 11% through structured A/B testing and multichannel optimization, and built and led a five-person creative operations team that improved productivity by 15%.
Education
BS, Multimedia Design
2007
MS, Healthcare Marketing
2025
Skills
Languages
- English
- Native or bilingual proficiency