JEJacob Eichorn
Chief Technology Officer specializing in sovereign cloud, enterprise AI, and defense technology
Denver, United States
I am a technology executive and builder with more than 20 years of experience leading enterprise modernization, secure cloud engineering, cybersecurity, and AI/ML innovation across federal, defense, healthcare, and large-scale enterprise environments. As Chief Technology Officer of Vault Cloud US, I lead the U.S. buildout of a sovereign, IL6-aligned cloud platform for DoD, Intelligence Community, defense industrial base, and AUKUS mission partners. I define technology roadmaps, architecture, accreditation strategy, engineering governance, trusted software supply chains, and strategic integrations. I am also Co-Founder and Chief Strategy Officer of GlyphMind, where I shape corporate strategy, product vision, commercialization, strategic partnerships, and go-to-market execution for an autonomous reasoning platform focused on cybersecurity and mission-critical environments. Previously, I led strategy and innovation, customer success, DevSecOps, cloud migrations, and high-value government programs, including work that reduced VA tooling costs by $42 million, administrative costs by $18.5 million, and cloud operating expenses by more than $50 million annually. I bring a combination of executive leadership, technical strategy, operational discipline, and business acumen. I have built high-performing organizations, managed multimillion-dollar budgets and complex portfolios, and delivered secure, resilient, scalable solutions from concept through enterprise deployment.
Experience
Co-Founder & Chief Strategy Officer
GlyphMind · Full-time
Jan 2025 – Present · 1 yr 8 mths
Washington D.C., United States
I define GlyphMind’s corporate strategy, product vision, positioning, and go-to-market execution for an autonomous reasoning platform focused on cybersecurity and mission-critical environments. I lead strategic partnerships, investor engagement, commercialization, pricing, and market expansion while aligning product, engineering, AI, and cybersecurity teams with customer needs and emerging threats. I guide development of explainable AI capabilities including behavioral drift detection and Living-off-the-Land attack detection.
Chief Technology Officer
Vault Cloud US · Full-time
Jan 2025 – Present · 1 yr 8 mths
Washington D.C., United States
I serve as the founding CTO responsible for designing, architecting, and delivering Vault Cloud’s first U.S. region, a sovereign, IL6-aligned IaaS platform for DoD, Intelligence Community, and defense industrial base customers. I lead U.S. engineering, accreditation, architecture, compliance, hardware/software design, ATO strategy, contractor management, and AUKUS interoperability. I established the technology roadmap, engineering governance, secure software supply chain strategy, trusted attestation models, and U.S. engineering organization.
Senior Manager, Customer Success
ServiceNow · Full-time
Jan 2024 – Jan 2025 · 1 yr
Santa Clara, CA, United States
I supported a portfolio of federal customers with a cross-functional team focused on accelerating time to value and improving customer outcomes. I increased annual renewal ACV across the federal portfolio by an average of 10% and reduced customer escalations across federal healthcare accounts by 25%. I created actionable CSAT surveys to improve retention and supported pre-sales activities for the Impact Program to increase customer ROI.
Senior Director, Strategy & Innovation
Elevance Health · Full-time
Jan 2022 – Jan 2024 · 2 yrs
Indianapolis, IN, United States
I established Elevance Health’s Strategy and Innovation function, built the team from the ground up, managed 12 direct reports, and oversaw a $5.2 million budget. I converted a projected $13 million budget shortfall into a $990,000 net positive with a projected $20 million surplus, increased Agile maturity from 5% to 60% of the company, and reduced product deployment time by 35%. I also created a Hybrid Shared Services model, cut project cycle time from 140 to 68 days, and migrated three business units onto ServiceNow.
Director of DevSecOps Tools Organization
U.S. Department of Veterans Affairs · Full-time
Jan 2021 – Jan 2022 · 1 yr
Austin, TX, United States
I oversaw the Department of Veterans Affairs’ DevSecOps tool suite, leading 18 direct reports and defining the enterprise tooling pipeline. I reduced tooling costs by $42 million and administrative costs by $18.5 million through tool rationalization and strategic planning. I led development of the VA DevSecOps tools portal, presented rollout strategies to the SES Digital Transformation Council, established the VA’s first fully managed service contract, and coordinated product-team migration to the DevSecOps model.
Chief Information Technology / Program Manager Supervisor
U.S. Department of Veterans Affairs · Full-time
Jan 2020 – Jan 2021 · 1 yr
Austin, TX, United States
I led the Caregiver Records Management Application Secretary of Veterans Affairs Certification implementation process required by the MISSION Act. I managed 8–10 concurrent projects valued between $25 million and $250 million while leading 10 direct reports and 40 contractors. I transitioned the VA from IBM Cloud to AWS Cloud in three months, reducing annual costs from $112 million to more than $60 million, improved ServiceNow reporting policies, and received the Secretary of Veterans Affairs Award and a Special Commendation Award.
Information Technology Project Manager
U.S. Department of Veterans Affairs · Full-time
Jan 2019 – Jan 2020 · 1 yr
Austin, TX, United States
I managed multiple concurrent VA technology projects valued between $25 million and $80 million while leading eight direct reports. I consolidated fragmented development teams and transitioned deployments from Waterfall to a CI/CD structure. I led the My HealtheVet migration from IBM Terremark to AWS, generating average monthly savings of $250,000, and reduced monthly operating expenses from $350,000 to approximately $100,000 through data analysis and cost optimization.
Information Technology Project Manager
KGS · Full-time
Apr 2017 – Jan 2019 · 1 yr 9 mths
Austin, TX, United States
I worked as an Information Technology Project Manager, managing technology initiatives and supporting project delivery. The resume does not provide additional responsibilities, achievements, or dates for this role.
Consultant
Eichorn Consulting · Freelance
Jan 2017 – Dec 2020 · 3 yrs 11 mths
Austin, TX, United States
I worked as a Consultant, providing project and business support to clients. The resume does not provide additional responsibilities, achievements, or dates for this role.
Operational Project Manager (Consultant)
Intiva Health · Contract
Aug 2016 – Apr 2017 · 8 mths
Austin, TX, United States · On-site
I worked as an Operational Project Manager consultant, supporting project execution and operational delivery. The resume does not provide additional responsibilities, achievements, or dates for this role.
Project Manager
AllClear ID · Full-time
Jul 2015 – Aug 2016 · 1 yr 1 mth
Austin, TX, United States
I worked as a Project Manager, supporting the planning and delivery of organizational initiatives. The resume does not provide additional responsibilities, achievements, or dates for this role.
Project Manager
Parsons Corp. · Full-time
Jan 2012 – Jul 2015 · 3 yrs 6 mths
Austin, TX, United States
I worked as a Project Manager, supporting the planning and execution of project initiatives. The resume does not provide additional responsibilities, achievements, or dates for this role.
Senior Project Controls Engineer
Parsons Corp. · Full-time
Jul 2010 – Jan 2012 · 1 yr 6 mths
Annapolis, MD, United States · On-site
I worked as a Senior Project Controls Engineer, supporting project controls and delivery activities. The resume does not provide additional responsibilities, achievements, or dates for this role.
Education
FROSTBURG STATE UNIVERSITY
Bachelor of Science (B.S.), Business Management, Business Management
MOUNT SAINT MARY’S UNIVERSITY
Masters Business Administration, Project Management (M.B.A.), Project Management
Skills
Languages
English
Native or bilingual proficiency