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Anush RamachandranAR

Anush Ramachandran

Actively looking

Business Operations leader and Chief of Staff scaling teams and operating systems

Atlanta, GA, United States

I am a Business Operations leader with 7+ years building and scaling teams in high-growth companies. As Chief of Staff, I build operating systems, lead cross-functional execution, and drive founder-level decision support with clear metrics and accountable follow-through. Most recently, at Eagle Telemedicine, I led strategic operations across analytics, operating models, and executive reporting. I improved physician onboarding satisfaction by 23% and reduced ramp-up time by 18%, built Power BI physician performance systems to reduce coverage gaps by 24%, and developed capacity forecasting that cut unfilled shifts by 15%. I also rebuilt the physician incentive model using AI-powered analytics, staying 12% under budget and improving payout accuracy. Before that, at MyCaptain, I partnered with finance to manage a $4M budget, enabling better cash flow visibility and resource allocation. I developed investor decks and coordinated due diligence to secure $4.7M in pre-series A funding, built a corporate relations engine delivering 500+ employer partnerships and 1,200 student placements in 11 months, and scaled operations from 55 to 250 through large-scale recruitment. I am drawn to roles where strategy turns into repeatable execution systems that deliver measurable outcomes.

Experience

ET

MBA Operations Intern (Strategic Ops & Analytics)

Eagle Telemedicine · Internship

Feb 2025 – Dec 2025 · 10 mths

Atlanta, United States

Led 4 key strategic operations initiatives across analytics, operating models, and executive reporting for the leadership team. Improved physician onboarding using survey-driven insights, raising satisfaction by 23% and reducing ramp-up time by 18%. Built physician performance systems in Power BI to improve staffing visibility and reduce coverage gaps by 24%, and developed capacity forecasting that reduced unfilled shifts by 15%. Rebuilt the physician incentive model using AI-powered analytics, staying 12% under budget while improving payout accuracy.

MY

Chief of Staff (Founders Office | Founder Enablement & Execution )

MyCaptain

Jan 2022 – Aug 2023 · 1 yr 7 mths

Bengaluru, India

Partnered with finance to manage a $4M budget, improving cash flow visibility, resource allocation, and cross-organization execution. Developed investor decks and coordinated due diligence with external stakeholders, securing $4.7M in pre-series A funding. Built and scaled corporate relations to secure 500+ employer partnerships and 1,200 student placements in 11 months, and launched an offline School for New Age Careers with 2 centers opened in 60 days generating $20K/month revenue. Owned founders’ strategic planning and GTM cadence to drive executive decision support and accountability.

MY

Sr. Operations Manager

MyCaptain

Jul 2020 – Jan 2022 · 1 yr 6 mths

Bengaluru, India

Spearheaded HubSpot CRM and led change management, replacing manual sheets and improving data accuracy by over 50%. Established org-wide OKRs and executive dashboards, driving process optimization and improving execution consistency by 15%. Scaled the team from 55 to 250 in 2 years through 300+ recruitment and sourcing events, and piloted international expansion in Dubai by launching MVP programs that validated demand and scaled entry across 20 countries.

MY

Business Operations Manager

MyCaptain

Jul 2019 – Jul 2020 · 1 yr

Bengaluru, India

Led a 50-member sales and operations team, achieving 105% target attainment and delivering $2.18M in annual revenue. Systemized cross-team business operations workflows, improving operational efficiency and increasing productivity by 35%. Revamped revenue operations and conversion workflows, doubling per-member revenue to $3,500 through efficiency gains, and introduced new sales and marketing tools to streamline execution and improve productivity by 20% across regions.

MY

Business Development and Team Leader Sales

MyCaptain

Jun 2018 – Jul 2019 · 1 yr 1 mth

Bengaluru, India

Executed a national university campaign across 90 campuses, delivering $54.5K revenue in 2 months with an 11x ROI. Created a new pricing model using customer insights and stakeholder alignment, increasing average transaction by 3.5x. Engineered early sales processes and workflows to improve forecasting accuracy by 30% and accelerate decision-making.

MY

Key Account Manager

MyCaptain

Dec 2017 – Dec 2018 · 1 yr

Bengaluru, India

Outperformed quarterly targets by 50% through structured pipeline management and performance tracking using Excel. Operationalized a national ambassador program, building a scalable acquisition engine that delivered 35% PAT at scale. Defined campus go-to-market strategy using segmentation and demand planning, improving lead quality by 25%.

Education

TU

The University of Texas at Dallas

Masters of Business Administration, Masters in Supply Chain Management

Aug 2023 – Dec 2025

Grade: GPA 3.7

Activities and societies: Leadership : President, Project Management Club; Co President, IMS Student Leadership Council; Strategy Lead, Product Base Club

Skills

Business operations
Team scaling
Operating model design
Cross-functional execution
Executive reporting
Strategic planning
Analytics
Power BI
AI-powered analytics
Forecasting
Budget management
Investor deck development
Due diligence coordination
Corporate relations
GTM strategy
Change management
OKR development
Executive dashboards
HubSpot CRM administration
Recruitment and sourcing
Revenue operations
Conversion workflow optimization
Sales enablement
Pricing strategy
Segmentation strategy
Demand planning
Pipeline management
Performance tracking
Project leadership
Stakeholder management

Languages

English

Full professional proficiency