Office Operations Coordinator

Human Capital

San Francisco, CA, USA

Full time

Nov 16

Human Capital is a venture firm for builders. We believe ambitious builders turn great ideas into great companies. We invest in founders, teams, and startups that share this mindset.

In the last 6 years, that mantra has led us to invest in 15 companies before they became unicorns, including Snowflake, Anduril, Livongo, and Brex (where we wrote the first check). We have over $1.3B in total capital committed and we've built a community of over 5,000 incredible, driven, ambitious builders.

Now we’re looking for an Office Operations Coordinator to help write our next chapter.

THE ROLE

We’ve created a space within our San Francisco HQ Office for our community of portfolio founders and guests to come together to turn their ideas into great companies and are looking for someone to manage its operations. This person will be the face of the company and provide the highest level of customer service. We're looking for a self-motivated, personable, and poised professional with a 'can-do' attitude' who is proactive, can prioritize while multitasking, and navigate ambiguous situations to run this ship.

If you’re inherently drawn to the startup world, intrigued by venture, and a builder at heart—we’d love to talk.

YOUR RESPONSIBILITIES

  • Cover front desk, greet, and check-in guests
  • Provide a tour to first-time co-working space users
  • Solve guest-related issues to ensure a cohesive community and escalate issues that need further attention
  • Organize and manage our 2nd floor office space; including but not limited to purchase, assemble, move and replace furniture & other office needs
  • Liaise with property managers for repairs and maintenance
  • Ensure the first floor and mezzanine is clean and well kept
  • Process expense reports
  • Manage incoming/outgoing mail and packages as needed
  • Provide administrative support to Executive Operations Manager (e.g. lunch/dinner reservations, coordination of logistics for events, source receipts)
  • Initiate coordination of logistics for events

YOUR PAST

We expect you to have done some of these things, but it’s not required that you’ve done all of them

  • Bachelor's degree a plus, but not required
  • Minimum of 2 years in a customer service function and/or hospitality industry
  • Experience in managing a WeWork/Co-working office 
  • Strong attention to detail and written/verbal communication skills
  • Exceptional organizational and multitasking skills
  • Proactive problem-solver with a “can-do” attitude and ability to navigate ambiguous situations with minimal supervision
  • Demonstrate integrity, dependability, accountability, self-awareness, and empathy
  • Proficiency in Mac, G-Suite, and Slack

YOUR MINDSET

  • You seek out the information you need in order to navigate ambiguous situations 
  • You thrive in a fast paced and ever changing environment
  • You love helping peopleWhatever questions come your way, you stop at no ends until you can find the answer and help the person asking

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Human Capital

A venture firm for builders. We believe ambitious builders turn great ideas into great companies. We invest in founders, teams, and startups that shar...

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